Privacy Policy

Effective Date: May 18, 2026

Welcome to Instant Vitality LLC DBA I IV Hydration & Wellness.
Your privacy matters to us. This Privacy Policy explains how I IV Hydration & Wellness (“Company,” “we,” “our,” or “us”) collects, uses, protects, and discloses information when you use our website, communicate with us, schedule services, submit forms, or receive IV therapy or wellness services.

By using this website or our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Phone number

• Email address

• Billing information

• Appointment details

• Service requests

• Location/address for mobile appointments

Health Information

Because we provide wellness and IV therapy services, you may voluntarily provide health-related information including:

• Medical history

• Allergies

• Medications

• Symptoms

• Intake forms

• Consent forms

Health information is only collected as necessary to determine service eligibility and deliver care safely.

Website & Technical Data

We may automatically collect:

• IP address

• Browser/device type

• Website usage behavior

• Referral sources

• Cookies and analytics data

This helps improve site performance and user experience.

2. How We Use Information

We may use collected information to:

• Schedule and manage appointments

• Deliver mobile IV therapy services

• Respond to inquiries

• Process payments

• Improve website performance

• Send appointment confirmations and reminders

• Send follow-up communications

• Request reviews and feedback

• Maintain internal business records

• Comply with legal obligations

3. SMS & Email Communications

By submitting a form or providing your contact information, you consent to receive:

• Appointment reminders

• Service-related communications

• Customer support messages

• Follow-up requests

• Promotional or marketing messages (where permitted)

Message and data rates may apply.

You may opt out at any time by:

• Replying STOP to SMS messages

• Clicking unsubscribe in emails

• Contacting us directly

We do not sell your phone number or email address.

4. HIPAA & Medical Information

While we take reasonable precautions to protect personal and medical information, communication through websites, forms, SMS, and email may not always be fully secure.

Do not submit highly sensitive medical information through unsecured website forms.

Protected health information is handled in accordance with applicable healthcare privacy laws where required.

5. Payment Processing

Payments may be processed through third-party providers including:

• Square

• Stripe

• Other secure payment processors

We do not store full payment card information on our servers.

6. Cookies & Tracking Technologies

Our website may use:

• Cookies

• Google Analytics

• Meta/Facebook tracking tools

• Advertising pixels

• Session tracking technologies

These tools help us:

• Understand visitor behavior

• Improve website performance

• Measure advertising effectiveness

• Optimize booking flows

You may disable cookies in your browser settings.

7. Third-Party Services

We may use third-party platforms for:

• Booking

• CRM management

• Marketing automation

• Analytics

• Reviews

• Communication systems

These providers may process information on our behalf under their own privacy policies.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no online transmission or storage system can be guaranteed 100% secure. Use this website and electronic communications at your own risk.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion

• Withdraw consent

• Opt out of marketing communications

To make a request, contact us directly.

10. Children’s Privacy

Our services are not directed toward children under 18 without parental or guardian involvement.

We do not knowingly collect information from minors without appropriate consent.

11. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

12. Changes To This Policy

We may update this Privacy Policy at any time without prior notice. Updates become effective immediately upon posting.

Continued use of the website or services after updates constitutes acceptance of the revised policy.

13. Contact Information

I IV Hydration & Wellness

1101 South Walton Boulevard, Suite 5
Bentonville, AR 72712
Phone: (479) 995-2552
Website: www.iivnwa.com